GENERAL CONDITIONS

– How do you buy?
It is very easy to buy products on Model Victoria’s website. When products are displayed, there is a button named “buy”. Once you identify the product you are interested in, click on this button and it will be added in your shopping cart.

– Shopping cart
In the shopping cart you can modify the quantity of items, or delete any inappropriate item, using your keyboard and then clicking on the button “modify cart”. You can keep on purchasing consulting the catalogue and adding new products.

– How do you place an order? 
Once you have checked the shopping cart and its contents, click on “checkout” and fill in the frame below the list of items (we suggest to print it and keep it). Now you can choose what method of payment you prefer to use (Paypall, credit card or offline payment). Offline payment is suggested if you can’t pay with Paypal and you will use an another method payment. You will receive an e-mail confirming your order with the order status.

-Prices
All prices appearing in Model Victoria’s website include VAT. 

-Delivery schedule
Orders are carried out on average within 2 working days. Customers are immediately informed about possible delays. 

-Guarantee Plus
Model Victoria’s products include an additional guarantee. Therefore, if:
– pieces are lost,
– pieces are missing already in a new box,
– pieces are broken for mishandling or external reasons,
– pieces are broken already in a new box,
the company Model Victoria, upon request, will replace the piece, or pieces, to the customer for free, with no charges.
When submitting your request, please describe the reason why the piece was lost or broken, where possible.​

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-Privacy and security
 

We receive, collect and store all information contained on our website or provide otherwise. In addition, we collect the Internet Protocol (IP) address to connect your computer to the Internet; ACCESS; email address; password; computer and connection information and purchase history. Software to measure information, consult pages, pages of visits, information on the interaction of the page. We also collect personally identifiable information (including name, email, password, communications); payment details, comments, comments, product reviews and personal profile.

When you conduct a transaction on our website, you are part of the process, we collect personal information that you provide us with as your name, physical address and email address. Your personal information is only for the specific reasons indicated above.

We collect such personal and non-personal information for the following purposes:

provide and manage the Services;

provide continuous assistance and technical support to our users;

to be able to contact our visitors and users with messages of general or personalized services and promotional messages;

to create aggregate data and other aggregate and / or inferred personal information that are not our business partners;

to comply with the necessary laws and regulations

Our site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. My data can be archived via data storage, databases and general versions of Wix.com. My data is stored by them on secure servers, powered by firewalls.

All payment gateways managed by Wix.com are managed by our company and adhere to the standards set by PCI-DSS as they come from the PCI Security Standards Council, which is a joint commitment of brands such as Visa, MasterCard, American Express and Discover. The PCI-DSS requirements are a guarantee of the management of the credit card information of our store and its suppliers.

We may contact you to inform you about your account, to resolve problems related to your account, to resolve a dispute, to collect fees or amounts due, to poll your opinions through surveys or questionnaires, to send updates on our company, or as otherwise We may contact you to enforce our Agreement with users, national laws and the agreement we may have with you. To this end, we may contact you by email, telephone, text message and regular mail.

If you do not want your data to be processed, please contact us at 

We reserve the right to change this privacy policy at any time, so you risk checking it frequently. Changes and clarifications will enter into force immediately after their publication on the website. If we make substantial changes to this policy, as has been done, so that we know what information we collect, how we use it and under what circumstances we use it and / or disclose it.

and you wish to access, correct, modify or delete personal information we have about you, you are invited to contact us at info@modelvictoria.it.